Hilco Industrial
hilco company

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Privacy and Cookie Statement


 This Privacy and Cookie Statement was last updated on April 9, 2024.


This Privacy and Cookie Statement applies to Hilco Industrial.

If you are a customer, visit our website or have contact with our customer service, you share your personal data with us. You can think of your name, phone number or email address. These are all data that we can relate to you. We therefore make every effort to process your personal data carefully. In this Privacy Statement you can read how Hilco Industrial handle your personal data.

We recommend that you read this document carefully. Do you have any questions? Please feel free to contact our Data Protection Officer by e-mail at infohia@hilcoglobal.com

This Privacy Statement applies to all personal data processed by Hilco Industrial from anyone using our services, website or other applications (“Platform”), such as our visitors, bidders and customers on all Hilco Industrial related domains. These personal data are processed in accordance with applicable data protection legislation, more specifically the EU Directive 2016/679, also known as the General Data Protection Regulation (‘AVG’), as well as any other future legislation and additional national legislation.

This Privacy Statement also explains how you can request us to modify, limit or remove your data. Hilco Industrial will do its utmost to keep your personal information correct and up-to-date. For this we need your help. Have your personal data changed? Please notify us of these changes by contacting our customer service.

Hilco Industrial is entitled to change the content of this Privacy Statement without informing the visitor. The implementation of the change on the website is sufficient for this. The most recent version of this Privacy Statement can be consulted on our websites.

What is personal data?


Personal data is any data that we can relate to you. These include your name, address, postcode, place of residence, telephone number or e-mail address. But also data like your IP-address and IBAN-number are personal data. And other information that is unique to you, like your Hilco Industrial Auction bid data or purchase history.

What is the purpose of processing personal data?

Hilco Industrial may collect, process and store your personal data within certain limits to ensure that Hilco Industrial can continue to function optimally. We handle your personal data with care and take both technical and organizational measures to protect them.

Hilco Industrial processes and uses your (personal) data for the following purposes:

Concluding and executing an agreement


Hilco Industrial needs certain personal data from you in order to enter into an agreement with you and to properly execute and settle it (delivery). Without these data we are not able to build a relationship with you or to execute an agreement.

The data that is collected, processed and stored for this purpose is necessary for the relationship between you and Hilco Industrial to properly develop and run.

The necessary data are collected during the registration process of your account and further during the relationship between you and Hilco Industrial. Hilco Industrial processes the following personal data for this purpose:

  • Name and address details
  • Email address
  • (Mobile) phone number


Personal data we collect automatically.

Regardless of whether you participate in one of our sales/auctions, we automatically collect certain information when you visit our websites or other applications and mobile platforms. This includes your IP address or the date and time you logged on to our websites and/or apps.


What are cookies? 

Hilco Industrial places cookies in your browser when you visit one of our websites.

Cookies are small (temporary) text files that are placed to ensure optimal operation of our websites.

Thanks to cookies, you don’t have to enter or download the same information every time you come back to us. That’s very convenient! In addition, cookies help us understand how you use our website so we can make it better and more customer-friendly. For instance, cookies help us collect certain statistics for statistical purposes and to analyse the number of page visits and the popularity of individual pages and subjects. We also use cookies for marketing purposes.

The cookies we use have different expiry dates. A ‘session cookie’ expires as soon as you close your browser, whereas a ‘persistent cookie’ remains on your device for a longer period.

A full overview of the cookies we currently use on our websites and apps can be found during your first visit to our websites and apps in our cookie bot at the bottom of the page. Here you can give your permission for our cookies to be placed. If you do not want our websites and apps to store cookies on your computer, you can of course refuse our ‘preferences, statistics and marketing cookies’. In our Cookiebot, you can also see which cookies we use.


Necessary cookies


Necessary cookies, also known as functional cookies, are cookies that are necessary for our websites and apps to function properly. These cookies are necessary for the performance of our online auction platform. This includes cookies to allow you to log in to our websites and apps, as well as to process your bids or remember your favourite lots. These cookies also include analytical cookies which have little or no impact on your privacy. Necessary cookies are required and no user consent is required. Necessary cookies are always placed.


Cookie preferences


Preference cookies allow our websites and apps to remember information that affects the behaviour and design of the website, such as your preferred language or the region where you live. Preference cookies are also used to remember your settings when you revisit our websites and apps in the future. This results in faster and easier access, for example because you don’t have to log in again.

Preference cookies also help you to select lots and save them in your favourites, so that you can come back to view them later and decide whether to bid on them in the auction. Preference cookies also make it possible to inform you when another user has placed a higher bid than you.

Statistics cookies (analytics)



Statistics cookies help us understand how our auction platform is used and how we can continue to improve it, by collecting and reporting data anonymously.

Marketing cookies (tracking)



We use Marketing cookies to track visitors as they use our websites and apps. The purpose of Marketing Cookies is to display ads that are relevant to the individual user. This makes these ads more valuable to publishers and third party advertisers. These cookies are also known as tracking cookies. Tracking cookies usually involve the processing of personal data. Think for example of the IP-address.


Accept cookies

For optimal use of our websites and apps, it is necessary that you accept our cookies. When you visit our websites and apps for the first time, you will see our cookie bot. With this you can easily accept our cookies. You can indicate for which category of cookies you do or do not give permission.

For example, if you choose to opt-in to all our cookies, we’ll only show you ads for products you really want. Our websites and apps work as expected. We remember your login details and we use third party cookies to remember your interests. This allows us and third parties to show you ads based on your preferences.


Final provisions

Hilco Industrial reserves the right to make changes to this Privacy Statement from time to time. Please check this each time you visit the website to stay informed.

If you have any questions about this Privacy Statement, any of our websites or your registration information, or if you would like to change that information,


Please contact:

Jan van Goyenkade 10

1075 HP Amsterdam

The Netherlands